About

FAQ

• Where is the store based?

  Texas

• •IMPORTANT JEWELRY CARE•

  Our items are lead & nickel free. They are also tarnish resistant BUT are not tarnish proof. Like most delicate jewelry, proper care is necessary.

  Simple steps to keep your jewelry in good condition:
  ✺ AVOID any contact with water/lotion/perfume - they'll get rusty if you leave them wet or moist - this is critical to prevent damage.
  ✺ When possible clean the piece after use with a soft dry fabric to remove dust and body oils.
  ✺ Store jewelry away from sunlight and if possible in a jewelry box while not in use - direct sunlight can discolor jewelry and oxygen is known to oxidize almost all jewelry.

• What are your payment options?

  Storenvy accepts paypal, credit, & debit cards.

  All transactions are secured via paypal.

  You do not need to register or have an account in order to purchase.

• Do you accept orders placed outside of the US?

  Yes. We are proud to ship our products internationally!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 3 to 7 business days to arrive depending on the efficiency of your local postal service.

• I really like an item that is sold out, will it be restocked?

  posh haven is always open to requests for restock and if an item is no longer available, we will work with you to find something that will suit your style.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.